How to redeem a voucher
If you have received a voucher from us, it will either be in the form of a piece of paper with a code, or possibly an email with just the code. Either will work to redeem your voucher, as all you need is the code. Our voucher codes are 8-digit alphanumeric codes prefixed with the characters ‘VOU-‘.
To redeem your voucher –
- Check the our booking pages for availability, and decide which day and site over the holiday season you would like your child to attend.
- Using our online booking system, book your child onto the required day and site.
- When you get to the Payment page, look out for a box in the bottom left hand corner which says ‘Add promo/voucher code’
- Enter the voucher code into this box and click the ‘Apply’ button.
- If you have more than one voucher, repeat the previous step until you have applied all your codes.
- Once all the vouchers have been applied you can check out as normal.
If you experience any problems please email firstname.lastname@example.org or ring us on 01483 424400
How to buy a voucher
If you would like to buy a voucher for a friend, you can do that on our voucher page.