Returns and refunds

As a small business, we’ve always tried to offer the sort of customer service that we’d want to receive. So, in the unlikely event that one of our products gets to you in a poor condition, or if you have any concerns about it then please use the button at the bottom of this page to let us know.

To return your product, fill in the form and then post your item to us within 14 days. Please pack it carefully: it must be unused and in its original condition. We also recommend that you return the item via registered mail, as we are unable to help if it doesn’t make it back to us. We do not pay postage and packing for returns. Items received for a refund will be processed within 7 working days.

Return your item to:

Wild Learning
4 High Ridge
Godalming
Surrey
GU7 1YE

Once we received your package we will then arrange either an exchange or a full refund.

We will accept returns for a refund if the product is damaged, defective, or if it isn’t as described on our website.

Return an item now